Operator
TrackPost is operated by MarkenGroup SAS · NIT 902 003 798-4 · Calle 5SUR #25-233, Medellín, Antioquia, Colombia. Privacy requests can be sent to office@marken-group.com.
Current data handling
The public website does not offer social-account connection or publishing. We process inquiry details when a person contacts us and ordinary website data as described in the MarkenGroup privacy notice.
Product evaluations
If a private evaluation is offered, its scope, authorized users, data categories and provider connections are confirmed separately before access. The public roadmap is not permission to connect an account.
Purpose
Inquiry data is used to answer requests, discuss product fit and coordinate an agreed evaluation. We do not claim active public publishing or agent execution.
Recipients and retention
Data is shared only with providers needed to operate the website and respond to the request. It is retained for the inquiry, agreement and applicable legal obligations.
Rights and contact
For access, correction, objection or deletion, write to office@marken-group.com from the relevant email address and describe the request.
Connected publishing accounts in an agreed evaluation
If an authorized administrator connects a Facebook Page, Instagram Professional account or Threads profile during an agreed TrackPost evaluation, we receive the granted access and read the destinations they may manage. Connection data can include provider account IDs, names, usernames, permissions and authorization expiry. We process drafts, text, links, public media URLs, schedules, selected destinations, delivery status and provider post IDs for publications they request.
Purpose, recipients and protection
We use connected data to show available destinations, carry out requested publishing and display its status to authorized organization members. Meta receives authorization, account lookup and publishing requests when a connected person uses those functions. Connection credentials are stored encrypted. We do not sell connected provider data or use it for unrelated advertising.
Control and retention
A connected account can be disconnected in TrackPost and its authorization revoked at Meta. Drafts, connection details and delivery records are kept while needed for the agreed service and limited legal, security or support purposes. The data-deletion page explains how to request verified removal. Posts already published on Meta services remain there until removed through the relevant provider controls.