Submit the request
Email office@marken-group.com from the relevant address with the subject “TrackPost data deletion”.
Identify the data
Describe whether the request relates to an inquiry, waitlist entry or private evaluation and identify the organization where relevant.
Verification
We verify the requester's relationship to the identified data before disclosure or deletion.
Current public scope
Because TrackPost has no public social-account or publishing workflow, a normal website request does not include deletion of social posts or connected profiles.
Limits
Limited information may remain where required by law, an active agreement, dispute handling or financial recordkeeping. Any limitation will be explained.
Timing and confirmation
Verified requests are generally completed within 30 days, followed by confirmation or an explanation of additional required time.
Connected accounts in an agreed evaluation
If your evaluation includes a Facebook Page, Instagram Professional account or Threads profile, disconnect it in TrackPost to stop future use and revoke its authorization in Meta. Email us from the TrackPost account address with the organization, project and provider account or connection identifier to request removal of stored credentials, connection details, drafts, schedules and delivery records. We verify authority before acting.
Posts already published
Removing TrackPost data does not remove posts already published to Facebook, Instagram or Threads. Use the provider's available deletion controls for those posts before disconnecting, or ask an authorized account administrator to do so. Provider-held copies remain subject to that provider's rules.